Personal Information Defined
Personal Information is defined as “information about an identifiable individual.”
Personal information includes, but is not limited to:
- Name, address, telephone number, email address
- Age, gender, family status
- Medical and health information
Business card information (title, business address or business telephone number) is not considered personal information. Any data collected in which all the “personal identifiers” have been removed, making it impossible to determine the identity of the person to whom it relates, is also not considered personal information.
Collection and Use of Personal Information
Coaching with Hilary’s purpose for the collection of personal information is to provide the services the individual has requested and to obtain payment for the services provided. Coaching with Hilary may also collect personal information to track outcomes, provide to referral sources and to prepare statistical reports to help Coaching with Hilary understand the needs of our clients and help us manage our business. The personal information requested may vary depending on the services that are requested. In order to meet these goals, Coaching with Hilary will collect, use, disclose personal information for the following purposes:
- To register individuals for services
- To assess eligibility to participate
- To obtain payment for services rendered
- To provide assessment, consultations and direction for relevant services
- To track client progress and feedback
- To promote programs and services and to provide ongoing services
- To provide to referral service group (with the client’s expressed consent)
- To complete statistical reports
- To communicate with clients
- To meet legal and regulatory requirements
Coaching with Hilary will identify the purposes for which personal Information is being collected either before or at the time of collection. Coaching with Hilary will not collect, use or disclose Personal Information without the individual’s consent unless otherwise permitted or required by law. Personal Information is collected when clients join or sign up for a service through the registration process. Individuals have the right to withdraw their consent to the collection, use or disclosure of personal information by Coaching with Hilary at any time upon providing written notice. Implications of withdrawing consent will be explained to the individual at that time.
Limiting Collection, Use, Disclosure and Retention
The collection of Personal Information will be limited only to those details that are necessary for the purposes identified. The Personal Information collected will only be used for the purposes for which it was
collected. Disclosure of Personal Information will only be for the purposes identified. Coaching with Hilary only retains Personal Information for as long as is required to fulfill the purposes listed above, its legal obligations, contractual obligations or its regulatory requirements.
Coaching with Hilary will keep the Personal Information it collects uses and discloses as accurate and up-to-date as is required to fulfill the purposes listed above. Individuals have the right to amend or update Personal Information as necessary.
Our systems and procedures are designed to protect Personal Information from unauthorized access, loss or destruction. Organizational, physical and technological safeguards such as firewalls, passwords, locked filing systems, authorized personnel and contractual agreements protect the Personal Information.